Welcome to Ground Zero Games Online Store

IMPORTANT INFORMATION ON PRIVACY AND DATA POLICY:

By using this store you are agreeing to our PRIVACY POLICY and TERMS AND CONDITIONS which can be read by following these links


NOTE ON PRICES FOR ALL NON-UK CUSTOMERS:

Edited 4/1/2021

At present, all prices on the store are displayed INCLUSIVE OF UK VAT - we don't currently have the option to display the ex-VAT prices for non-UK customers, though we hope this will return as soon as we can sort it out; in the meantime, all non-UK customers (now including EU customers) please rest assured that the VAT will be deducted for you at the checkout stage, and the ex-VAT subtotal will be displayed at that point on all orders.


IMPORTANT VAT UPDATE FOR EU CUSTOMERS - PLEASE READ!
Once again the EU is changing the VAT rules on mail orders… from the 1st of July they are removing the “low value exemption” where mail-order goods below 22 Euros in value did not get local VAT or handling charges levied on them. From the 1st onwards, ALL mail-order packets shipped from the UK to any EU states, of whatever value, MAY get charged VAT at the recipient’s local rate, and may also have a fixed handling fee charged by the local postal services.
What this means, in real terms, is that even the smallest orders might have charges due before delivery - so for the time being, I would recommend that EU customers avoid placing very small orders - the more you order at one time, the less significant the fixed handling charges will be in relation to the order value. Of course, the actual VAT element of the charges balances out in the end, as you will still just be paying your own country’s local rate rather than paying the UK rate at the time of ordering - you will NOT be charged VAT twice over!

There are systems being introduced that may allow us to work around this problem, and I’m currently looking into those - as soon as I can provide any further information, I will post it here.

Jon (GZG),  Tuesday 29th June 2021.

 

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PLEASE NOTE: CHANGE OF POSTAL ADDRESS!
This won’t really affect very much, as (like most of us) I very seldom get any communications sent by normal post anymore - but please note that if you DO need to send anything to GZG by mail, I have now DISCONTINUED the use of the PO BOX address - mainly because I was paying Royal Mail a lot for a service that received less than a dozen letters a year…
With immediate effect, any items sent by post should be addressed to:

GZG, “SERENITY”, BRICK KILN LANE, GREAT HORKESLEY, COLCHESTER CO6 4EU.
Please note that this address should be used for POSTAL CORRESPONDENCE ONLY, it is a private house address and NOT a business unit or retail premises.

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2021 GZG CHRISTMAS SPECIAL OFFER IS NOW ON!

The 2021 Christmas Special Offer is NOW RUNNING, until MIDNIGHT (24:00) UK time on WEDNESDAY 22nd DECEMBER. This year’s offer is going to be slightly different from previous years - I’m still doing the ever-popular CHRISTMAS FREEBIES with all qualifying pre-Christmas orders, but this time I will not be sending out individual New Year Discount vouchers - instead, I will be running some different offers for the New Year which everyone can take part in - more details of these will be posted just before I re-open for 2022.
 

ALL ORDERS PLACED BETWEEN NOW AND THE 22nd DECEMBER THAT HAVE A SUBTOTAL VALUE (actual cost of goods EXCLUDING SHIPPING AND VAT) of £30 (30 GBP) or more will qualify for the special Xmas offer: *
All qualifying orders will get a FREE CHRISTMAS GOODIE BAG of extra minis and stuff - I'll choose most of the contents to fit the kind of items you are ordering, plus maybe an occasional sample that might tempt you into other ranges and scales. What goes in the freebies bag is MY choice, so no being cheeky and asking for specific items please - but those of you who have had the previous Xmas freebies over the years will know that you get a generous selection of stuff that you can actually use for your armies/fleets - and usually much more value than you'd get if I just ran a simple discount offer. Sometimes I may put in the odd special or unreleased item too, so you never know what you might get… that's part of the fun of a surprise Christmas gift. Of course, the larger your order is, the more FREE STUFF you'll get in your Goodie Bag!

* Just to clarify and avoid any confusion, if you're looking at the VAT-INCLUSIVE prices of goods shown on the store, you'll need to have at least £36 worth of items in your basket to qualify for the Xmas Freebies offer.

 

Christmas 2021 dispatch times and ordering dates, and Christmas/New Year break:

Throughout the pre-Christmas period I will be trying to keep as much up to date with order dispatches as possible - but please understand that things may get VERY busy and some orders may well take considerably longer than normal to be shipped out, especially in cases where I have to cast a lot of items up rather than picking them from stock. If there are going to be any serious delays then I will try to let you know wherever possible. Orders for the older “legacy” ranges, including the 6mm and most of the 25mm products, will almost always take longer to produce than orders for 15mm and FT products.
Obviously we are all at the mercy of the postal services as to delivery times - but I would strongly recommend that international orders (especially for the further destinations - Australia, NZ etc) are placed as soon as possible if you want any real hope of them arriving before Christmas. With larger orders I will be shipping many of them via parcel courier (FedEx, Parcelforce Global etc) where practical, rather than by airmail post; the couriers are faster and with much better online tracking.
From MIDNIGHT on WEDNESDAY the 22nd of December I will be CLOSED for the Christmas/New Year break, re-opening on TUESDAY the 4th of January 2022.
Thanks to you all for your support and your valued custom throughout 2021 - it’s been another strange year for everybody, and a difficult one for many, but I hope you’ve all stayed safe and well - let’s all look towards a better 2022. Wishing you all a good Christmas (or whichever other festival you choose to celebrate around this time of year) and a safe and healthy New Year!

All the best, Jon (GZG), Dec. 1st, 2021.

 

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NOVEMBER 2021: ABOUT SHOWS, OFFERS, NEW RELEASES AND A GENERAL UPDATE ON WHAT’S GOING ON…
First, can I please say a VERY big thank-you to all my customers, regular and new, who have kept ordering throughout this year despite the lack of any new releases for a long while - your orders have kept things going for me through some difficult months, for which I’m extremely grateful.
2021 has been a complicated and challenging year for me in many ways, with a number of family and health related problems to deal with - nothing that is especially serious or life-changing, thankfully, but enough to make me have to re-think how I operate some aspects of GZG; the biggest change is that I’ve realised that, for the moment at least, I’m not able to keep up with the demands of attending the shows, hence having to cancel my attendance at SELWG, SALUTE and WARFARE for this year.  While I can still comfortably deal with the production of castings to fulfil mail-orders, right now I simply can’t handle the vast amount of stock production required before a show, added to the pressures of maintaining and updating all the stand displays and other materials, plus of course the physical stresses of loading, unloading, long drives etc etc. So, rather than pushing myself until something breaks, I took the decision to drop the shows for this year.

I’m not sure at the moment what will happen in 2022 - if things go well then I might be able to think about returning to the show circuit in some capacity, or I may just continue to rely 100% on mail-order - but whatever happens, I’ll keep you all posted.
I will miss doing the shows A LOT, and particularly miss seeing and chatting to all my regular customers and friends on both sides of the tables - although I might actually be able to attend a few as just a regular punter and really get to see and enjoy everything without the stress, for the first time in thirty-odd years!

So, having got all that off my chest - what’s the good news? Well, of course all the mail-order side of things (which has always accounted for 90% of the business anyway) will continue exactly as normal, and I should very soon be able to get back to some new releases on a regular basis - there are a LOT of new items either ready or almost ready to go, and they will start coming out in time for the usual Christmas Offers which I will be announcing soon.

 

SPECIAL NOTE: a few of the coming NEW ITEMS are actually ready to go, I just haven’t got them photographed and up on the store yet. Specifically, these are the new versions of V15-46A, 69A, 69B, 84A and 84B - the walker drones, the small wheeled drones and the ever-popular “spider” drones. In each case the NEW versions are to the same overall design as the originals but produced from new 3D masters with greatly improved detail. Any of these codes ordered from today (10th Nov) onwards will be supplied with the NEW VERSIONS, unless you specifically ask for the old original types (perhaps if you want to match some older examples in existing units).

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USA CUSTOMERS PLEASE READ: IMPORTANT INFO on SHIPPING RATES TO THE US:

In July 2020 the postal costs for certain sizes of items sent to the US suddenly increased enormously, and I had to instigate new shipping charge rates for all US orders to ensure that the costs were covered; since then I have got a better feel for the way the new cost structure works, and MOST smaller orders can be shipped by the cheaper “Large Letter” rates as long as they are below 750g. Wherever possible, I am using parcel courier services (FedEx or others) for any larger orders.

If you are a US customer, when you place a smallish order the shipping charge added by the store may look excessive at first - but this is only to ensure that all eventualities are covered; in the vast majority of cases I will be able to REFUND a significant part of the charge after completion of the order, so that the final amount you pay will be much more reasonable; the very few exceptions will be orders which are very heavy for their value, for example an order containing nothing but 15mm vehicles or larger Starships with no smaller items to balance the cost-to-weight ratio.
Larger orders (usually those of around 50-60 GBP value and above) will usually be shipped by parcel courier rather than via the postal services.

So, please don't panic about the initial size of the shipping cost on smaller US orders, you will almost always get part of it refunded; feel free to email me (Jon) and ask for further information.

If you’re not in the USA, then none of the changes affect you - shipping to all other destinations (including Canada) is currently unchanged.

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ORDERING FROM EU COUNTRIES:
As the Brexit Transition Period has now ended and the UK has left the Customs Union with the EU, we will now be DEDUCTING THE VAT from all EU orders in the same way as we do for customers in the USA and elsewhere in the world. EU packages may have local VAT charged on them by the postal services when they arrive in the destination country, which may need to be paid before the item is delivered. Thanks to the last-minute Trade Deal agreed between the UK and the EU, there should NOT be any Customs Duties to pay on any packages, but individual postal services may charge their own admin fees on top of the VAT amount charged.

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Site News

AVAILABLE NOW: TEN MORE NEW PACKS of 15mm SG figures: six packs of Merc/Generic Command, Comms and Weapons Crew, with versions in BERETS and in FIELD CAPS, plus the first FOUR packs of an all-new range of DESERT TRIBAL IRREGULARS, ideal for insurgent forces and rebel groups. The fighters are in assorted styles of traditional loose civilian clothing suited to desert environments, with a wide variety of headgear - shemagh style scarves, turbans, soft caps etc, some with face protection and goggles/visors. There are THREE different packs of riflemen (giving a total of twelve different figure variants) plus a pack of SAW/LMGs and RPG gunners, so you can get a great degree of variety into your units.
You can find the Desert Irregulars in their own new section HERE, or by clicking on the individual new item pics below.
The Merc/Generic Command and Crews are all in the Mercs section HERE, or again in the featured new items below.

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