Welcome to Ground Zero Games Online Store

IMPORTANT INFORMATION ON PRIVACY AND DATA POLICY:

By using this store you are agreeing to our PRIVACY POLICY and TERMS AND CONDITIONS which can be read by following these links


NOTE ON PRICES FOR ALL NON-EU CUSTOMERS:

At present, all prices on the store are displayed INCLUSIVE OF VAT - we don't currently have the option to display the ex-VAT prices for non-EU customers, though we hope this will return as soon as we can sort it out; in the meantime, all non-EU customers please rest assured that the VAT will be deducted for you at the checkout stage, and the ex-VAT subtotal will be displayed at that point on all orders.


IMPORTANT INFO ON FT FIGHTER PACKS!

Some IMPORTANT NEWS on the FULL THRUST ranges: for a while now I’ve been planning some major upgrades to the FIGHTER miniatures in several of the major FT fleets - I will be replacing many of the current fighter packs with all-new designs, using the latest 3D-printed masters in the same style as the recent new Kra’Vak minis. I will be announcing the availability of the new fighter designs in due course, any orders placed UNTIL I announce the new versions will be filled with the current minis.

When the new-design types are in full production I will be removing the old versions from the store to avoid confusion, though they WILL remain available as special-order requests (time permitting) for anyone who wants to complete existing forces of them.

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NEW YEAR DISCOUNT VOUCHERS NOW ALL ACTIVE!
With a further apology for the slight delay (as explained in my last news post), I’m happy to announce that all the New Year Discount Vouchers that were sent out as part of the Christmas Offers are NOW “LIVE” and have been activated on the store, so those of you who have them can now start to use them. If anyone has not yet received their pre-Christmas order due to postal delays, but wants to use their voucher code immediately, drop me an email and I can give you your code that way.

Many of you will know what to do from previous years, but for anyone who has received one for the first time here are a few notes on redeeming the vouchers:
Your voucher will have a unique hand-written code on it, with seven characters in the form of three digits, two letters and a further two digits. At the “View Basket” step, after you’ve selected everything you want to order, you need to enter your voucher code in the box that says “Promotional code or gift card”, and then click the “Apply” button. You should then see your order with the relevant discount % deducted from the price of the goods. It is important that you enter your code with NO SPACES, and with the two letters in UPPER CASE. Please also make sure that you don’t confuse the upper-case letters O and I with the digits 0 and 1.

Please note that the store will only permit ONE use of a given voucher code - and it will consider the code “used” even if you don’t then continue to complete and pay for the order; therefore please make sure that you have got your order correct and complete before using your discount code - if you do find you’ve made an error or if something goes wrong in the checkout process, then please email me (Jon) directly and I will be able to re-set your code for a second attempt. If you have followed all the steps but the discount does not appear to be correctly deducted from the order total, please email me BEFORE you complete and pay for the order.

Finally, please remember the expiry date of the vouchers - 2400 hours (Midnight) on the 31st January, by UK TIME, so once again please watch out for the time difference - or better still, get your order in a few days before the deadline….!
As always I will do my very best to keep up with order dispatches, but if things start to get very busy then please allow a few extra days.

Thanks for reading all this, and I hope that 2020 is treating you well so far!
Jon (GZG), 5th Jan 2020.

 

 

 

Site News

Thanks to all those of you who have already spent your New Year Discount vouchers - but for those of you waiting till the last minute, it is fast approaching!
Any unused vouchers expire strictly at midnight on Friday 31st January, BY UK TIME, so please remember the time difference of between 5 and 8 hours if you’re in, say, North America….
If for some reason you’ve still not received an order placed before Christmas that should contain a voucher (they all went out in good time, but there are always one or two that get held up somewhere in the postal system), but you want to get another order in before the 31st, please email me as soon as possible and I can give you your voucher code - the same goes for anyone who might have lost or misplaced their voucher!
IMPORTANT NOTE: in the coming week, I will be AWAY over the 30th and 31st, and will not have access to my email during that time - thus I will NOT be able to respond to any last-minute problems with redeeming voucher codes; if at all possible, PLEASE place your orders by the 29th if you can - that way I will be able to help you if you run into any problems.
Thanks for reading!
Jon (GZG), 25th Jan 2020.

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