Welcome to Ground Zero Games Online Store
IMPORTANT INFORMATION ON PRIVACY AND DATA POLICY:
By using this store you are agreeing to our PRIVACY POLICY and TERMS AND CONDITIONS which can be read by following these links
NOTE ON PRICES FOR ALL NON-EU CUSTOMERS:
At present, all prices on the store are displayed INCLUSIVE OF VAT - we don't currently have the option to display the ex-VAT prices for non-EU customers, though we hope this will return as soon as we can sort it out; in the meantime, all non-EU customers please rest assured that the VAT will be deducted for you at the checkout stage, and the ex-VAT subtotal will be displayed at that point on all orders.
IMPORTANT INFO ON FT FIGHTER PACKS!
Some IMPORTANT NEWS on the FULL THRUST ranges: for a while now I’ve been planning some major upgrades to the FIGHTER miniatures in several of the major FT fleets - I will be replacing many of the current fighter packs with all-new designs, using the latest 3D-printed masters in the same style as the recent new Kra’Vak minis. I will be announcing the availability of the new fighter designs in due course, any orders placed UNTIL I announce the new versions will be filled with the current minis.
When the new-design types are in full production I will be removing the old versions from the store to avoid confusion, though they WILL remain available as special-order requests (time permitting) for anyone who wants to complete existing forces of them.
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IMPORTANT UPDATE 23/4/20: POSTAL SITUATION FOR OVERSEAS ORDERS, ESPECIALLY TO USA: PLEASE READ BEFORE PLACING ORDERS!
In response to a customer’s query, I spoke today to Royal Mail’s International department to try to find out about current delays to overseas mail, particularly to the USA. The situation appears to be fluid and constantly changing, but right now it seems that there are potentially long delays to some mail being sent out from the UK to various destinations, with the US being particularly affected at the moment but many other countries also suffering delays. I have been assured that all mail will be delivered eventually, but most packets are going to take significantly longer than usual, even those using the Tracked and Signed services.
If you have placed an order during the last few weeks and have not yet received it, all I can do at this stage is to ask you to be patient; everything should get through in the end, and hopefully the situation will start to improve if some of the lockdown measures begin to be relaxed in the coming weeks. If I have already emailed you with tracking details for an item sent by a Tracked and Signed service, please keep a check on the online tracking via your local postal service's systems.
If you are currently thinking of placing an order I will still be dispatching them as normal (at least until Royal Mail advises otherwise, which could happen if their system becomes completely overwhelmed by the backlog) but PLEASE be prepared for a much longer than usual delivery time.
As far as I am aware at the moment, the courier services such as FedEx are still functioning pretty much as normal, with Priority parcel services to the US still being delivered in just a few days - however I can only use these services cost-effectively for larger orders (typically those with a goods value of around 80 GBP or more). If you wish me to use one of these services for a smaller-value order then that is possible, but there may well be additional shipping charges on top of the standard ones charged by the webstore - please contact me (Jon) to discuss the options before placing your order.
If you have any queries at all, please feel free to contact me before ordering and I will do my best to advise you. Please check back here now and then for further updates on the situation, and always check here for the latest news BEFORE you place an order.
Thanks for your patience and support - keep well and keep safe.
Jon (GZG), Thursday 23rd April 2020 (Edited Sat 9th May).
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28/5/20: Well, it has taken me two weeks, but I've finally got ALL of the long-outstanding orders from the FT Ships Special Offer cast, packed and dispatched!
Now, I can make a start on the other outstanding orders that have come in since the end of that offer - these shouldn't take me quite as long to deal with, and I hope that in about a week or so I will be pretty much back up to date again, and able to process and dispatch any new orders much more quickly.
There do still appear to be shipping delays with a lot of overseas mail, but I am hearing from customers that things are arriving safely and that the overall situation just MAY be improving a little; if and when I have any more info I will post it here. In the meantime, keep well, keep safe and keep painting....
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FURTHER UPDATE ON OVERSEAS MAIL ORDER SITUATION, 14/5/20:
I’m afraid that there are still LONG delays to most overseas mail sent by the regular postal services; packets are getting through eventually, but many are taking several weeks or more when they would normally take days.
I had actually considered suspending all overseas shipments until the worst of the problems have cleared, but I really don’t want to do this unless I have no other options. For the moment, if you do want to order, PLEASE ACCEPT THAT ANY OVERSEAS ORDERS SENT BY POSTAL SERVICES WILL TAKE MUCH LONGER THAN NORMAL TO ARRIVE.
The one bit of good news is that the domestic UK postal services still seem to be doing OK generally, although some things may take an extra day or so most items are being delivered within the UK pretty much as normal.
Thanks for your patience and understanding, and looking forward to the situation hopefully improving before too much longer.
COURIER SHIPPING FOR LARGER ORDERS:
If you are placing an order for £80-£100 or more of items, then there will be sufficient shipping on the order for me to send it by a courier service (usually FedEx) which is still currently working as normal - with these services I can still get parcels to most parts of the world within 7 days for the Economy services, and as little as two days with their Priority service. I am using these options wherever the shipping amount charged by the webstore is sufficient for me to do so; if you would like me to use these services on any smaller orders, this would be possible but with additional shipping charges, please contact me (Jon) to discuss this if you want to.
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Site News
28th MARCH 2020: NEW RELEASES! - 28/03/2020
Just a couple of new packs at the moment, to expand the popular range of Mercenary/Generic troops: two packs (one of Male troops, one of Female) of rifle-armed figures in simple fabric battledress with eye protection and basic open-face helmets (in a different style to the other helmeted Merc figures, hence the “type B” description - this one is a little bit “Eastern Bloc” in appearance).
As with all of the Merc/Generic figure range, these packs can be used for any sort of low to mid tech group, either on their own as a new force or else mixed with any of the other SG15-Mxx code figures to give a varied and “irregular” feel to your units.
These rifle packs will be supplemented in due course with the usual selection of SAWs, support weapons, Command and such.
AVAILABLE NOW:
SG15-M31 Merc/Generic Rifles (Male troopers) in Type B combat helmets; 8 figures (2 each of 4 poses) in combat fatigues and open-face helmets, with low/mid tech assault rifles
SG15-M32 Merc/Generic Rifles (Female troopers) in Type B combat helmets; 8 figures (2 each of 4 poses) in combat fatigues and open-face helmets, with low/mid tech assault rifles
You can find these packs via the “Latest Products” pics below, or directly here.
Keep safe, keep healthy, keep painting!
Jon (GZG), 28th March 2020.