Welcome to the Ground Zero Games Online Store
Please check back to this front page regularly, as important news and updates are posted here as frequently as possible.
Welcome to the recently updated GZG online store - though it looks different, most things should still work the same way as the old version; the reason for the changeover is that Cubecart 4, which ran the old store, is now obsolescent and so we've upgraded to Cubecart 5. Some things about this new version may still need a little tweaking over the coming days, if you find anything that doesn't work for you then please let me (Jon) and Paul (web admin) know via the "contact" section.
NOTES while we get the new store version up and running:
At present, all prices on the store are displayed INCLUSIVE OF VAT - we don't currently have the option to display the ex-VAT prices for non-EU customers, though we hope this will return as soon as we can sort it out; in the meantime, all non-EU customers please rest assured that the VAT will be deducted for you at the checkout stage, and the ex-VAT subtotal will be displayed at that point on all orders.
IMPORTANT! PAYMENT INFO, PLEASE READ!
Information update 10th Feb 2014: Our Credit/Debit card payment gateway is TEMPORARILY SWITCHED OFF while we sort out some teething troubles connected with our Mechant Service Provider's new system - the PAYPAL gateway is still live, so please use that for all payments until further notice (the checkout system will take you straight to the Paypal gateway) - please note that you DON'T have to have (or open) a Paypal account to use this, you can simply pay with your card as a one-off transaction just as you would through the card gateway, it just gets processed by Paypal instead of Barclaycard! Seeing as over 95% of our customers choose to use the Paypal gateway anyway even when the card one is available, hopefully this won't be too much of a problem.
UPDATE - SUNDAY 6th JULY 2014:
A quick thank-you to those of you who placed orders during last weekend's Armed Forces Day appeal - our pledge to donate 20% of the goods value from all orders placed over that weekend has raised a total of £135, almost twice the amount from last year! This total will be divided between several of the AFD-supporting Military charities, and cheques will be heading off to them in the next few days - I'll post full details of which charities have been donated to shortly, as I'm still deciding exactly which ones to give to this year.
UPDATE - THURSDAY 26th JUNE 2014:
SUPPORT FOR ARMED FORCES DAY 2014!
This Saturday (28th June) is ARMED FORCES DAY here in the UK ( http://www.armedforcesday.org.uk/ ), and as a small gesture of help and thanks I am making a similar pledge to the one I did last year - for all mailorders received here on the webstore between Midnight on Thursday evening (26th) and Midnight Sunday (30th), by UK time, I will donate 20% of the goods value ordered to one or more of the Military charities that support the AFD; last year I supported Help for Heroes ( http://www.helpforheroes.org.uk/ ) and the Combat Stress appeal ( http://www.combatstress.org.uk/ ) - depending on the total amount to be donated this year, I will most likely support these two again but I may also share some between some of the smaller and lesser-known armed forces charity organisations that are involved in the AFD.
So, if you've been thinking about placing an order sometime soon, please do it over this weekend - get yourself some great figures AND know that you are helping to contribute towards some very deserving causes.
Of course, even if you don't want to place an order then you can always go direct to the charities involved and make a direct donation to show your support and gratitude to our veterans and serving troops!
Thanks for your help and support.
PS: Please feel free to copy and repost this anywhere it may be of interest!
UPDATE - WEDNESDAY 18th JUNE 2014:
Sorry that things have been a little quiet since Triples, orders have been coming in steadily and going out as rapidly as possible, but I haven't had a lot of time to devote to new stuff due to a number of things out there in Real Life(tm) - getting back on track now, and I've just uploaded to the store TWO new 15mm INFANTRY STARTER DEAL PACKS - one for the UNSC/H Hardsuit marines, and one for our very popular new-sculpt NSL PANZERGRENADIERS! These pack have been on sale at the last couple of shows, but they are now fully available for mailorder; each pack contains a good force of infantry, heavy weapons teams and scout bikes (grav bikes for the UNSC/H, and the new FanBikes for the NSL), and gives you a great starter core for your army at a discounted price compared with buying the packs individually.
You'll find the new packs in both their respective 15mm infantry categories AND on the 15mm starter deals page, or simply click on the relevant entry in the new products list at the bottom of this page.
10/6/14: NOTE RE "PENDING" ORDERS LEFT ON THE SYSTEM:
Just some information and a small request: if you create an order on the store but then stop before making the payment (which is fine - we understand that this is helpful to get things like shipping costs, and sometimes you may want to try several permutations of an order before finalising it) it leaves the order as "PENDING" on our system. If you then go back to it later and make the payment, it becomes a "live" order with a "PROCESSING" status, but if this doesn't happen then the pending order just sits there on the store and periodically I have to go through and clear them out to avoid confusion with the live orders. If customers would be kind enough to take a moment and CANCEL any such orders that they don't intend to complete, then this will certainly help to avoid any misunderstandings. Of course, if you're leaving an order pending with the intention of returning and finalising it in a day or two, then that's fine - and I certainly don't want to cancel an order from this end in case that is what someone is planning to do with it; in addition, if I clear an old "Pending" order from the system it generates an "order cancelled" email to the customer, which can sometimes cause confusion by being mistaken by the customer for cancellation by us of a later live order!
This isn't a big problem, but just a simple request that if you could cancel any pending orders that you don't intend to complete, that is a great help to everyone - and if you DO get an email from the store telling you that an order has been cancelled, please check whether it was a simple clearing of an old pending one before thinking that something has gone wrong with a later order you've placed and paid for! Many thanks!
UPDATE - MONDAY 19th MAY 2014:
Got back today from the long weekend "oop North" for Triples - an enjoyable show though not very well attended this year (especially on the Sunday), still we had a good time and it was nice to have the chance to actually chat to customers at length rather than the frentic selling of shows like Salute! Anyway, tomorrow I'll unload the van and then make a start on catching up with the mailorders that didn't go before the show, then everything will get back to normal and I can start work on some more new releases.
More news soon!
UPDATE - FRIDAY 16th MAY 2014:
Just getting the last few things together before heading off for Sheffield (TRIPLES) this morning, I've got what I hope are good stock levels of all the most popular stuff in the 15mm and Starship ranges; as usual for shows, no 25mm or 6mm I'm afraid (unless it's been pre-ordered) because I simply don't have the space for it either in the van or on the tradestand! I've got plenty of all the new releases from SALUTE last month, including the four new 15mm vehicles that I haven't yet got up in the webstore for mailorder - I have bigger stocks of these than at SALUTE, including the big 8-wheel heavy armoured car that was on display but not available at the time. I also have some of Robin Fitton's GRUNTZ rules for sale, but sadly no more copies of AAG's By Dagger or Talon (BDoT) - AAG themselves are currently out of stock on them and all that I had left were sold at Salute.
There are a number of mailorders from the last week or so that I haven't managed to get dispatched yet due to the show preparations, but I'll get these away as soon as possible after I'm back - then things will be back to normal for a while, because we don't have another show until SELWG in October. Hopefully this will give me some time over the summer to get plenty of new stuff completed, and maybe even to re-start some old projects....
Hope to see all the usual faces at TRIPLES, and maybe some new ones too! Further to the previous post below, it's now been confirmed that we are in the usual location (the Badminton Hall adjoining the main hall area), but with our larger stand this year we've moved just a couple of positions along from our old spot - I'm sure you'll all manage to find us!
UPDATE - THURSDAY 8th MAY 2014:
Apologies for the longish break between updates - no sooner had I caught up with things after SALUTE than TRIPLES (English Institute of Sport, Sheffield, on the weekend of the 17th/18th May) looms large on the horizon - this, combined with a few things out there in Real Life(tm) that had to be dealt with, has unfortunately meant no more new items are likely to be posted until after I'm back from Sheffield. Please also be aware that due to stock production for TRIPLES, any mailorders placed from today (8th) onwards may be a little delayed - I'll get what I can dispatched in between stock casting, but some may inevitably have to wait till after the show.
Hopefully we'll see quite a few of our more Northerly customers at TRIPLES - it's a good show in a nice roomy venue that is easy to reach, and usually gets a good turnout. Please note that this year we hope to have a larger stand to accommodate the huge increase in our 15mm ranges, but we don't yet know where that stand will be - we may still be in our usual loaction in the Badminton Hall, or might have been moved to somewhere in the main sports hall - so if you're coming along, please make sure you find us!
UPDATE - SUNDAY 20th APRIL 2014 - HAPPY EASTER!
It's Easter Sunday, hope most of you are enjoying a well-deserved short break from work/school/study/whatever! I've just got the SALUTE releases (the 15mm figures) up on the store and ready to order - there are four new infantry packs of the new-sculpt NSL Panzergrenadiers (three different types of heavy weapons teams, plus a Command pack) and the SCOUT FANBIKES for the same range, plus four new packs of CDF troopers (3 packs in field caps and an all-new command pack), plus the ever-popular "Crusties" get a pack of Scuttler Bugs with a handler, and some Mounted Scouts on "riding prawns"!
Check out the relevant pages of the SG 15mm listings, or just click on any of the featured new product entries at the foot of this page.
More news soon!
UPDATE - SUNDAY 13th APRIL 2014 - After-Action Report.....
Phew! OK, SALUTE is over and done for another year - and despite all the problems of the last week (see below), the day actually went off amazingly well! It was great to see so many customers old and new, trade was good and brisk and overall it was a very successful day with remarkably few hassles. Huge thanks to the South London Warlords for yet another smooth-running and very enjoyable show. All the new releases seemed to go down very well, and I'll be getting them up on the store for mailorder just as soon as I've cleared the remainder of the mailorders that I couldn't get done before the show - these should all go out in the next couple of days.
More news soon - now I've got to start unloading all the stock from the van..... ;-)
UPDATE - THURSDAY 10th APRIL 2014 - SALUTE final preparations - casting without a break (or a brake...):
Well, it's been an "interesting" couple of weeks of final preparations for SALUTE (Saturday 12th, at ExCel). Things were going fairly well up until the casting machine started to play up last weekend - since then I've been nursing it along with increasing problems while I tried to get the remaining show stock made. The ironic thing is that I have an effectively "new" (fully reconditioned) machine here waiting to be put into service - it was my old used spare machine that I had completely rebuilt by SEBA only a few months ago - but the upheaval of having to clear the workshop in order to get the old one out and the new one in, which will take me a couple of days at least, means that I can't do that until after the show. So, for the last few days I've been running the old one (very carefully, without a brake!) to try to get as much stuff as humanly possible done in time for Saturday.
The bad news is that with all that going on, there are a number of new items that I had hoped to have at SALUTE that simply won't be available until after the show - and though I have done as much stock as I could of all our most popular stuff, there will still be some gaps and some codes where stocks are very limited. A number of MAILORDERS have also had to wait a while due to the hassles, but please rest assured that all those placed recently will be dispatched as quickly as possible after I'm back from the show - any that have been significantly delayed can expect a little freebie or two included as compensation for the delayed dispatch.
The GOOD news is that I had already managed to get quite a few new releases ready BEFORE the troubles started, so there will be quite a bit of new stuff for you to see and buy - including a MAJOR expansion to the 15mm NSL (including some pre-packed starter army sets), and some surprises in the 15mm CRUSTIES range!
What we will NOT have at the show: any of our 25mm figures except the GC range (as usual at shows), the 6mm range (sorry, time and the casting problems have just beaten me on this!) and the 2mm GMM range.
Things we WILL have: almost all of our range of SG 15mm infantry and V15 vehicles, and the major ranges of FT Starships (including all the recent releases that haven't been seen at a show before).
NEW RELEASES for SALUTE:
15mm NSL (Neu Swabian League) HEAVY WEAPONS TEAMS (autocannon, mortars and grenade launchers), COMMAND PACK and FANBIKES (vectored-fan VTOL hoverbikes). We will have a small number of pre-packed army starters for the NSL including all the new items!
15mm CDF (Colonial Defence Force) troops in caps, plus a COMMAND PACK in helmets.
15mm CRUSTIES: Crusty scouts mounted on "riding bugs", Crusty "scuttler" attack bugs plus "handler".
There may be a couple of extra surprise items, depending on how work goes today......
Other notes for SALUTE:
All PREORDERS already placed for the show are cast up and packed, ready for their buyers to collect.
I will have a number of volunteer helpers at the show tradestand, but even then things are usually VERY busy and I can't promise to have much time to talk to people - it's great to meet folks and put faces to mailorder names, so please say "hi", but if you want to chat for an hour then SALUTE isn't really the best place to do that!
Please remember that we are still CASH ONLY at shows - I do plan to reinstate the taking of card payments at shows later this year, but SALUTE isn't the best place for trying out a new system that my helpers are not used to - so for this year it's still just good old folding stuff please!
HOPE TO SEE LOTS OF YOU AT THE SHOW!
UPDATE - TUESDAY 25th MARCH 2014:
Sorry for the long gap between news posts, I've had my head down over the casting machine busily making stock ready for SALUTE, which is now only just over two working weeks away! As mentioned in the last update (see below), if anyone wants to place a pre-order for the show (pre-paid OR cash-on-the-day) then time is now getting a bit short - I would REALLY appreciate it if you could get any more preorders in to me by this Friday (28th) at the latest. Any that arrive after that date will be done IF POSSIBLE, but I can't guarantee to have time to fit them in. I'm still keeping up with mailorders in between casting show stock, but please allow a few extra days for dispatch between now and the show weekend. During the pre-show week itself (week commencing 7th April) I will be very unlikely to be able to dispatch any mailorders at all, any that are placed then will be dealt with as soon as possible once SALUTE is over.
I have not been able to get any new releases up on store during March, so I will now be holding all the new items over for launch at SALUTE, and they will then be available to mailorder very soon afterwards. I will try (time permitting) to post some details of the new items here before the show so you can all work out what you want to buy there - otherwise, you'll just have to come along to the stand (TK12, in the same spot that we've been for the last couple of years) and see what we have!
Thanks for reading, more news soon!
UPDATE - WEDNESDAY 5th MARCH 2014:
Just coming up for air after a VERY busy week - the good news is that we're almost back up to date with order dispatches, just a few more to do tomorrow and then the backlog will be cleared. I'm away for a long weekend Friday - Monday (7th to 10th), so will not be able to respond to any emails or other contact until the beginning of next week. Once I'm back and any orders from over the weekend are dealt with, we should be back to the usual fast order turnround - just in time to begin all the preparations for this year's SALUTE (at ExCel in London Docklands, Saturday 12th April). If anyone wants to place a pre-order for collection at SALUTE, please contact me by email as soon as possible - I've already had a few in from some very organised customers, and the earlier I get them then the easier it will be to prepare everything. We can offer a 5% discount for show pre-orders that are PRE-PAID via Paypal - please email me for details.
UPDATE - SATURDAY 1st MARCH 2014:
Thanks to all of you who redeemed your vouchers before the deadline - any unused ones have now expired. I've still got quite a large pile of orders here to process, but am working through them as fast as possible - if you've ordered in the last week or so but haven't yet had a confirmation of dispatch, then please rest assured that your order will be dealt with and off to you soon!
UPDATE - SUNDAY 23rd FEBRUARY 2014:
With less than a week to go till the voucher expiry deadline, I've just made it - FIVE new FT ship miniatures just uploaded to the store: two new classes for the CRUSTIES (the FT1606 Light Cruiser and FT1603 Corvette-sized Attack Craft) and - on the basis that you can never have too many
targets civilian ships - three new MERCHANTS: FT349A Stobart class Can-Hauler, FT349B Pinder-class Tanker and FT352 Crenshaw class Penal Transport! Please check out the relevant pages in the store listings, or just click on the new models shown at the foot of this page.
I had hoped to have the Crusties' Fighters ready for full production as well, but a combination of time, amount of orders and my nasty cold have conspired to prevent this happening - they will most probably be released in March now, so watch out of more news.
ADDITIONAL UPDATE 12.00 MIDNIGHT SUNDAY 23rd: a lot of you have been quick off the mark on ordering the new ships, we've had quite a flood of orders in the last few hours and I expect to see a lot more over the next five days; I'll try to keep up with them as best I can, but if you've recently placed an order or plan to do so in the coming week, PLEASE understand that things may well take a bit longer than our usual 24-48 hour turnround! Thanks!
UPDATE - SUNDAY 16th FEBRUARY 2014:
NEW 15mm ITEMS NOW AVAILABLE! Six new 15mm packs have just been added to the store - three for the new-sculpt NSL troops (including figures with CLOSED VISORS, following several requests!), the TECH-NINJA SPECIAL FORCES for the Japanese, a pack of support/special weapons for the PAN-AFRICAN UNION and last but not least, a second pack of COMBAT/SECURITY ROBOTS including support weapons! Either check each range category in the 15mm listings, or simply click the photos in the latest additions section at the foot of this page.
UPDATE TUESDAY 17th DECEMBER - NEW STARSHIPS NOW AVAILABLE! We promised our Full Thrust customers that we'd have some NEW Starships ready before the end of the Christmas Offer period, and we've JUST made it in time.... four new ship classes, two for the ScanFed and two for the "Crusties" - they are all on the "latest releases" section at the foot of this page, just click on them to go to their store listing. They are IN PRODUCTION AND AVAILABLE NOW, so you've still got time (well, three days) to get orders in for them before the Christmas Offers end this coming Friday. There will be MORE new Starships coming out at the start of the New Year, in time for you to spend your discount vouchers on them!
UPDATE - FRIDAY NOV. 22nd: NOVEMBER NEW RELEASES ALL NOW AVAILABLE:
All the new items we launched at WARFARE are now up on the store here for mailorder! There are new items in the STARGRUNT 15mm INFANTRY ranges (check out the NSL (New Sculpt), Colonial Defence Force, Pan African Union, Japanese and Robots categories), and in the 15mm VEHICLES (check the CIVILIAN/PARAMILITARY category for our new SWAT vans, the MANNED GUNS AND GROUNDMOUNT WEAPONS category for the new Heavy Missile Batteries, MLRS Batteries and Tracker Systems, and the WHEELED COMBAT VEHICLES category for the new MRAP Patrol Vehicles!).
TOMORROW'S WAR SUPPLEMENT (BDoT) and GRUNTZ RULEBOOKS: STILL A FEW COPIES LEFT!
For the recent shows, we've had a small stock of the new By Dagger Or Talon (BDOT) book from Ambush Alley Games (this is the first print supplement for the Tomorrow's War rules), plus copies of Robin Fitton's excellent GRUNTZ 15mm ruleset.
Now that our shows are finished for the year, I can offer the remaining copies by mailorder TO UK and EUROPEAN CUSTOMERS ONLY; both BDOT and GRUNTZ are £20 each from us, plus £3 per book postage and packing to UK customers - for European buyers, please contact me for a postage quote. Due to limited stocks and the fact that VAT is not charged on books, it will complicate things a bit to actually put the books on the store - so if you'd like a copy of either (or both!) then please EMAIL me either through the store contact system or directly to email@example.com
Please remember quantities are limited, and once these are gone we probably won't be restocking until the 2014 show season starts!
UPDATE - WEDNESDAY NOV. 13th: WARFARE NEW RELEASES!
Just a few days now before WARFARE, and here's a taster of the NEW items we're going to be launching at the show. In 15mm infantry, as well as the NSL packs and Robots already released last week, we will have COLONIAL DEFENCE FORCE (CDF) troops (4 different packs), PAN-AFRICAN UNION (PAU) troops (3 packs) and JAPANESE CORPORATE ASHIGARU (4 packs). In 15mm VEHICLES, we have a whole bundle of stuff, including SWAT Riot Vans (4 variants), MRAP Patrol Vehicles (3 variants), trailered and ground-mount long range Missile and MLRS Batteries and Sensor/Tracker units for them! All the new releases will be available for mailorder here on the store as soon as possible after we're back from the show, but if you can make it to Reading on Saturday or Sunday then you'll have the chance to see and buy them - while stocks last, of course!
UPDATE - TUESDAY NOV. 5th:
Some NEW RELEASES are now up in the 15mm section - four packs of all-new-sculpt NSL Panzergrenadiers (SG15-N10 to N13), and a pack of Combat/Security Robots (SG15-R01), humanoid but with loads of mechanical detail! Check them all out either by clicking on the "Latest Products" at the foot of this page, or by going to the 15mm Infantry menu. Please note that there have been NEW menu pages created for both the Robots and for the NSL new sculpts, to avoid confusion with the original-style NSL figures - the new versions, though following the same designs, are very different in detail and style from the old N01 and N05 figures. These releases are all AVAILABLE NOW!
More to come soon - please keep an eye on the postings here!
EARLIER NEW RELEASES:
All the NEW items released at SALUTE are now fully available on the store - you'll find them in the 15mm section, in a new page for the CIVILIAN MECHA, the CIVILIAN, PARAMILITARY AND MISC. VEHICLES page, the TOMORROW'S WAR infantry page and the UNSC infantry page!
From later releases, we have EIGHT packs of the all-new-sculpt FSE COLONIAL LEGIONNAIRES (codes SG15-F10 to F13 in HELMETS, and F20 to F23 in KEPIS), PLUS the next three packs of US ARMY HARDSUIT TROOPS for TOMORROW'S WAR - codes TW15-US04, US05 and US06.
For the UNSC/H Hardsuit Marines, we have a pack of troops on Grav Bikes (V15-82B); we also have a new Hover combat vehicle (V15-98A), the Gladiator III tank destroyer, which is used in the HAMMER'S SLAMMERS rules system as the HADES tank Destroyer for the Division Legere forces.
Finally for this batch, we have some good news for the Anime gaming fans out there - we are at last re-releasing the "Bubblegum Crisis" figure sets in 25/28mm - see the new page for BGC figures in the main menu at left.
IMPORTANT NOTE ON NEW ISRAELI AND KRA'VAK STARSHIPS:
Please note that these two ranges of FT starships (the NI 15xx codes and K'V 4xx codes) are now suffering from significant mould wear, and in due course they will be withdrawn from sale pending the making of new moulds for them; if you wish to order any in the meantime we can still supply them for the moment, but on the understanding that some (especially the larger K'V classes) will need considerably more clean-up work (flash removal, re-opening mounting holes etc) that our normal castings. Thanks for your attention.
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